Take Advantage of Our 24/7 IT Network Support in Indianapolis

Why choose ESI for IT network support?

Count on us to support wired and wireless networks including LAN, WAN, SD-WAN, and SASE technologies.

Enjoy 95% IT network uptime while using ESI hosted cloud backup or get 10% service credit, if it falls below 90%, get 15% credit.

Hear back from a live agent within 30 seconds by phone during business hours or within 65 seconds after hours.

Maintain control over the costs of network management thanks to our flexible per-unit pricing model.

Add your devices to the 276+ network devices that ESI’s team of experts already manages and protects.

Request a Quote for Network Services in Indianapolis, IN

How Our Indianapolis Network Support Stands Out

Over 450 companies count on ESI’s network support experts. Here is what they have to say.

About ESI

ESI manages and configures your network servers and storage systems. We handle maintenance, system changes, security patches, and firmware updates efficiently.

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Top Benefits of Our Indianapolis IT Network Support

Seamless Integration

If you work with ESI to install a new network system, we’ll do our due diligence to ensure that our solutions fit seamlessly in with any other existing IT systems.

Vendor Agnostic Solutions

ESI works with multiple vendors. That means our focus will be on helping you select the best solutions for your needs, not on upselling a specific brand.

Regular Reviews

Our team will conduct regular reviews and security scans of your IT network. This is to ensure all networks operate correctly at all times.

Indianapolis IT Network Support

Featured IT Network Services in Indianapolis

Explore some of the key services that we offer to help keep your computer network running.

Network Security

The average business network is connected to 135,000 endpoints. Usually, this includes a combination of internal and third-party devices.

As a result, security standards at these endpoints will vary. Still, one compromised endpoint could put your whole network at risk.

ESI provides 24/7 network security services to prevent that situation. We’ll watch for anomalous activities on your network and initiate an investigation if they’re found.

If the anomaly turns out to be a threat, our next step will be to resolve the issue as quickly as possible.

Technical Support

Most network issues are beyond the scope of typical computer troubleshooting. Network infrastructures can be complex, which is why you need support experts who can handle these issues.

ESI employs such experts. Our team can help you solve difficult network issues and provide actionable solutions that you can easily implement.

Even if the problem is highly technical, our support is provided in a way that is accessible to users of all technical skill levels.

Network Cabling

If you’re changing offices or starting an IT network, you have a lot of options when it comes to your infrastructure.

If you need help deciding, ESI can help. We can also deploy expert engineers to help you set up your network in a way that fits your needs and goals.

Some of the network options we offer include:

  • LAN
  • WAN
  • SD-WAN
  • SASE
  • AV
  • Fiber Optics
  • Overhead Paging
  • Low Voltage
  • Voice/Data Category Cable

Network Monitoring

By the time your employees start complaining about slow network performance, you’re already losing money to productivity losses.

On average, employees lose about 30 minutes per day due to slow networks.

Based on an hourly wage of $25, financial losses due to slow connectivity can amount to $3,750 per employee annually.

Work with ESI to prevent this issue. We provide 24/7 network monitoring that can detect and remediate the problems that could have led to slow performance before it occurs.

Network System Maintenance

Technology changes quickly. This speed makes it easy to miss or ignore a system update. However, outdated systems are a cybersecurity risk.

ESI can perform all needed updates and network maintenance so you don’t have to.

We’ll perform preventative network maintenance to ensure many common problems stay off your network.

We can also perform repairs as needed and suggest additional updates that we feel would be to your benefit.

The Difference Network Support in Indianapolis Makes

400+
Computer network servers expertly managed by ESI.
96.5%
Client satisfaction rating across 4,000 end-users.
50%
Engineers, analysts, and technicians on staff.

Ensure Your Existing Network Always Meets Your Needs

ESI’s network team is excellent at installing new systems and managing network security. However, we can also help you get more out of your existing infrastructure.

We won’t immediately suggest you change your hardware or software. Instead, we’ll assess what you’re using and recommend ways to make your tools work better for your business processes.

The only time that we’ll encourage a network upgrade is when we feel you do not have the tools you need to achieve your goals.

In those cases, our team will work closely with yours to ensure that we procure the best solutions at the right price for your budget.

If you have any questions or concerns throughout the process, our consultants are always willing to answer your call.

IT Network Services in Indianapolis

IT Network Support in Indianapolis

Reach Out to Indianapolis Network Support Specialists

Find the right computer networking specialist to ensure your IT systems always perform at their peak.

Our Other IT Services in Indianapolis

An efficient network is your first step to efficient IT. ESI can provide additional help for everything that comes next!

 

Frequently Asked Questions

What’s The Difference Between a Local Area Network (LAN) & a Wide Area Network (WAN)?

A local area network (LAN) connects devices within a limited area, like a home, school, or office and provides high-speed data transfer within that area. A wide area network (WAN) connects devices over larger distances, such as cities or countries, using telecommunications networks.

WANs have slower speeds compared to LANs due to the greater distance data must travel. LANs are typically owned by one organization, while WANs usually involve multiple organizations.

ESI can help you set up and manage either solution depending on your needs. Neither is “better” than the other, but one may be more suitable for what you want to accomplish.

What Are The Benefits of Choosing Fiber Optics for My Network Infrastructure?

The benefits of choosing fiber optics for your network infrastructure include the following.

  • High Speed: Fiber optics provide faster data transmission compared to traditional copper cables.
  • Greater Bandwidth: They support higher bandwidth and allow more data to be transmitted simultaneously.
  • Longer Distance: Fiber optics can transmit data over longer distances without signal degradation.
  • Enhanced Security: They are more secure against interception and signal tapping.
  • Immunity to Electromagnetic Interference: Fiber optics are not affected by electromagnetic interference and ensure stable connections.
  • Future-Proof Technology: Investing in fiber optics prepares your network for future advancements and increased data demands.

What Are The Best Network Options For My Business Needs?

Determine the best network option for your business by assessing your specific needs, such as the number of users, required speed, security, and scalability. Here are some example options.

  • Local Area Network (LAN): Ideal for small to medium-sized businesses needing high-speed connectivity within a limited area.
  • Wide Area Network (WAN): Suitable for businesses with multiple locations needing long-distance connectivity.
  • Virtual Private Network (VPN): Best for secure remote access and protecting sensitive data.
  • Wireless Local Area Network (WLAN): Perfect for businesses needing mobility and flexible access within an office.

You may also choose a combination of network options within your infrastructure.

What is Low Voltage Structured Cabling?

Low voltage cabling is used for systems requiring less power, like data networks, security systems, and telecommunications. It offers benefits such as reduced fire risk, lower installation costs, and improved energy efficiency. This type of cabling is ideal for connecting devices like internet routers, phones, and security cameras.

If you’re interested in low voltage cabling, ESI can help you install it.

How Often Should I Update My Network Infrastructure?

In most cases, you should update your network infrastructure about every 3 to 5 years. This ensures you stay current with technological advancements and maintain optimal performance and security. Regular updates help avoid compatibility issues and reduce the risk of cyber threats.

However, you may have to perform updates sooner if a major technological or operational change occurs. Some infrastructures can also last for longer periods without significant updates in rare cases.

Feel free to talk to ESI’s IT network consultants to establish the ideal update schedule for your specific network.

Get Started With Efficient IT Network Support in Indianapolis

Reach out today to start protecting your IT systems.

Onsite & Remote Assistance: Our network support experts are willing to go to your office if any network issue requires it.

Prioritized Support: Critical network issues take priority, which ensures the least amount of damage is caused by high-risk problems.

Disaster Recovery: If major network outages occur, ESI will immediately get to work mitigating the issue and minimizing your downtime.

Hardware and Software: ESI is a certified warranty repair center for DELL, HP, and Lenovo. We can perform any needed repairs on any hardware.

Cloud Support: ESI can help you migrate data to the cloud or optimize any cloud resources connected to your IT network.

Contact Our Computer Network Support Specialists in Indianapolis

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